Warranty & Policies
1. Certificate and Limited Warranty
You’re getting a genuine, defect-free Bez Ambar original design, unless otherwise explicitly stated. If you find any material or workmanship defects in your Bez Ambar jewelry, we’ve got you covered: we’ll repair or replace it free of charge, as long as you adhere to the conditions of this warranty.
Conditions of Coverage
- Warranty Registration: To activate this warranty, registration of your purchase on bezambar.com is mandatory. Unregistered jewelry will not be covered.
- Authenticity Stamp: Authentic Bez Ambar jewelry bears our unique stamp. Unstamped items aren’t covered. Return any unstamped pieces to us for immediate stamping to ensure warranty eligibility.
- Warranty Period: This warranty is valid for a period of one year from the date of purchase.
- Annual Inspections: Keep your warranty active with an annual inspection by Bez Ambar. It is your responsibility to maintain inspection records. Lack of a signed, dated inspection certificate from the past year will void your warranty.
- Bez Ambar-Only Repairs: For warranty compliance, all repairs, resizing, or other modifications must be exclusively performed by Bez Ambar. Unauthorized work voids this warranty.
Exclusions
- Damage due to regular or abnormal wear and tear
- Mishandling or negligence
- Unauthorized repairs or modifications
The warranty can be reinstated if the necessary repairs are completed by Bez Ambar.
Claim Process
To make a warranty claim, contact us with proof of purchase and any relevant documentation. Shipping fees and other potential costs may apply.
Certificate of Authenticity
Register your Bez Ambar creation on our website and we will send you a Certificate of Authenticity that validates your warranty. Each certificate outlines the details of your piece, signed personally by the designer, your assurance of genuine craftsmanship and a timeless heirloom to pass down through generations.
2. Security & Privacy
Your privacy and security are paramount. All personal information you share with us is kept strictly confidential and never sold to third parties.
Secure Transactions
- All transactions are protected with industry-standard SSL encryption
- Payment information is processed securely through trusted gateways
- We never store full payment card details on our servers
Data Protection
- Personal information is used solely for consultation, order fulfillment, and customer service
- Your data is never shared with third parties without your explicit consent
- We maintain strict confidentiality of all client information
For full details, see our Privacy Policy.
3. Intellectual Property
All content on bezambar.com, including text, photography, video, jewelry designs, and proprietary cut names, is the exclusive property of Bez Ambar Inc. and is protected by copyright, trademark, and applicable intellectual property laws.
Proprietary Designs
- The Blaze®, Divine Cut®, and Elysian Cut™ are proprietary designs protected by intellectual property law
- Reproduction, distribution, or use without written consent is strictly prohibited
- You may view and print content for personal, non-commercial use only
4. Contact
Questions about your warranty or our policies:
Bez Ambar Inc.
611 Wilshire Blvd, Los Angeles, CA 90017
[email protected]
(213) 629-9191